How this works
We take every concern seriously. Submissions here are reviewed by our Compliance and Ethics Officer, acknowledged in writing within three business days, and formally reviewed within five. Filing a good-faith complaint will never affect the quality of, or access to, care.
Prefer another way to reach us? You can also raise a concern verbally with any staff member or supervisor, or by mail.
Phone
Read our full Complaint & Grievance Policy for how complaints are reviewed, escalated, and resolved.
Submit a Complaint or Grievance
Fill out the form below. If your concern involves alleged abuse, neglect, discrimination, or a safety incident, it will be escalated immediately.