Resources & Support for Families
Whether you are just exploring ABA or already receiving services, these resources are here to help you navigate the journey with confidence.
Intake Form
Ready to get started? Complete our secure online intake form and our team will reach out within two business days.
Start IntakeAccepted Insurance
We accept most major Massachusetts insurance plans. Check whether yours is on the list and learn about the authorization process.
View ProvidersPatient Rights
Every family has rights and responsibilities when working with us. Review them here before your first session.
Read Your RightsWhat to Expect
New to ABA? Walk through the intake-to-services journey step by step so you know exactly what comes next.
See the JourneyOur Services
Explore the ABA services we offer — comprehensive, focused, caregiver training, and assessment — and which might fit your family.
Explore ServicesContact Us
Have a question that isn't answered here? Reach out by phone, email, or our contact form. We're happy to help.
Get in TouchPatient Rights and Responsibilities Std. 7.01
Every family who works with Aspire Behavioral Academy — current or prospective — has the following rights and shares the following responsibilities. A printable version is provided at intake and is available on request at any time.
You have the right to…
- 01Respectful, dignified careregardless of race, ethnicity, national origin, language, religion, gender identity, sexual orientation, ability, or family structure.
- 02Clear informationabout your child's assessment, diagnosis (where applicable), treatment plan, expected outcomes, and progress — communicated in plain language and your preferred language whenever possible.
- 03Informed consentbefore any assessment, treatment plan, or change in services begins.
- 04Participationin goal-setting, treatment planning, and ongoing decisions about your child's care.
- 05Privacy and confidentialityconsistent with HIPAA and our Notice of Privacy Practices.
- 06Access to your child's recordsand the ability to request corrections.
You're asked to…
- 01Share complete informationabout your child's medical, behavioral, and developmental history so we can plan effectively.
- 02Communicate openlywith your child's clinical team — ask questions, raise concerns, tell us what isn't working.
- 03Attend caregiver-training and team meetingswhen scheduled, or let us know when you cannot.
- 04Provide reasonable noticewhen canceling sessions so coverage can be reassigned.
- 05Maintain a safe environmentfor sessions delivered in your home.
- 06Treat staff with respectjust as we will treat you and your family.
The Fine Print, in Plain Language
Notice of Privacy Practices Std. 4.02
Our Notice of Privacy Practices describes how we may use and disclose your protected health information, and how you can access and control that information under HIPAA. A printed copy is provided at intake.
Read or request a copyNon-Discrimination Policy Std. 2.01 / 7.01
Aspire Behavioral Academy does not discriminate in employment or in service delivery on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, age, disability, veteran status, marital status, or any other protected category.
Read full policyMarketing & Advertising Standards Std. 1.10 / 1.11
We portray our services and our clinicians' credentials accurately. We do not solicit testimonials from current patients or families, and we do not use protected health information in advertising under any circumstances.
Read marketing policyEmployment Opportunities
Aspire Behavioral Academy is hiring BCBAs, RBTs, and behavior technicians. Our application includes the standard EEO and at-will-employment disclaimers and is reviewed without regard to protected status.
View open rolesGrievance & Feedback Process
Concerns can be raised in person, by phone, or in writing to the Clinical Director. We acknowledge grievances within two business days and respond in writing within fourteen days.
Submit feedbackBACB Ethics Code Adherence
All clinical staff at Aspire Behavioral Academy adhere to the Behavior Analyst Certification Board (BACB) Ethics Code for Behavior Analysts. Concerns regarding clinician conduct may be reported internally or directly to the BACB.
Visit BACB.comAccepted Insurance Providers
We accept most major Massachusetts insurance plans, including:
